Actions to clear the alarm:
Step 1: Verify connectivity between the node and NTP server.
Step 2: Using Planet Operate, verify provisioning on node:
a. Display the node (Front Panel tab).
b. From the main menu, select Node -> Node Addresses (or click the wrench icon).
c. In the Configure Node Addresses dialog box, click the Network Time tab.
d. Verify Primary and/or Secondary NTP Server provisioning with NTP source IP address.
e. Click Update Status to retrieve current status of NTP sources. Active source will have an asterisk in remote column.
Step 3: A non-GNE node may display this alarm due to DCN or GNE management connection issues. Check for GNE Management port alarms such as "Gigabit Ethernet Port REFAC-1-1-1 Link Failure" and check connected Switch/Router for corresponding port flaps which could cause deletion of all routes to the NTP Servers.
Step 4: If Alarm is active, check Route Tables, pings and traceroutes to the NTP servers to help determine if it is a DCN issue.
