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OneControl: CES NE becomes LOA due to SnmpPing failed

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OneControl: CES NE becomes LOA due to SnmpPing failed
OneControl-CES-NE-becomes-LOA-due-to-SnmpPing-failed
Validated
Hung Le
4/13/2022, 4:45 AM
5/6/2020, 8:36 AM
Content
  • OneControl: CES NE fails to be discovered in ESM and becomes LOA in 1C
  • OneControl
  • ESM
  • CES
  • NE Discovery
  • SNMPv2
Step 1:  Enable ESM to use TCP polling by editing /opt/ciena/ESM*/conf/productConfiguration.xml 

Before editing
<config name="useAlternatePollingForInterface" value="false"/>

After editing
<config name="useAlternatePollingForInterface" value="true"/>

Step 2:  Enable ESM to use ssh polling by editing /opt/ciena/ESM*/conf/productConfiguration.xml 

Before editing
<config name="secureModeEnable" value="false"/>

After editing
<config name="secureModeEnable" value="true"/>

Step 3:  Edit /opt/ciena/ESM*/conf/clientparameters.conf and set 
snmp_retries="3"
snmp_timeout="10"

Step 4: Restart ESM as follows:
a. Login to ESM server as "root" user
b. cd  opt/ciena/ESM*/bin
c. ./ShutDown.sh [User Name] [Password]
d. nohup ./startnms.sh &
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