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License Server: Loading the License Server device license file receiving error the response enterprise ID does not match the server instance

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Title	License Server: Loading the License Server device license file receiving error the response enterprise ID does not match the server instance

URL Name	License-Server-Loading-license-file-receiving-error-the-response-enterprise-ID-does-not-match-the-server-instance

Validation Status	Validated

Created By	Jenny Jiang

Last Modified Date	11/19/2024, 2:04 PM

Last Published Date	11/19/2024, 2:04 PM

Content

Issue/Question

Loading license file receiving error: the response enterprise ID does not match the server instance
queryLicenses command shows the license information, but missing the additional license which included in the new license file

Environment

License Server

Resolution/Answer

Please contact Ciena for assistance with resolving this issue.
https://my.ciena.com/CienaPortal/s/case/Case/

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